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How we increased 8-figure brand Carpe’s abandonment email/sms flow CVR by 39.6%

Harris Gani
Harris Gani
The best performing Viddy video LP had a CVR of 15.5% whereas the Shopify product page had a CVR of 11.1%. Thats a +39.6% increase on their biggest revenue email/sms automation.

Like most e-comm brands, Carpe created their email & sms abandonment flows in Attentive with a “set & forget” manner. Like most brands, after they set these automations up, they hardly optimized them (due to bandwidth), especially when compared to their email/sms promotional campaigns. Carpe decided to A/B test 2 of Viddy’s video landing pages (they picked 2 of our premade templates) against their Shopify product pages as the link in their abandonment flows.

Here’s what this looked like in Attentive’s flow builder:

The best performing Viddy video LP had a CVR of 15.5% whereas the Shopify product page had a CVR of 11.1%. Thats a +39.6% increase on their biggest revenue email/sms automation.

Here’s what the outperforming video LP looked like:

Most brands think redirecting back to a PDP or cart is the best link to use in abandonment flows, but this isn’t quite true…Shoppers don’t want an email pushing them back to the product page they literally just abandoned. Our templated video LPs are a fast and novel way to re-leverage existing video content in a way that better persuades buyers to convert.

Our video LPs outperformed the Shopify product pages for the following reasons:

  • Good videos in the LP that the user hasn’t already seen on the Shopify site, providing added social proof.
  • Fast LP load times (Viddy video LPs load 50-90% faster than Shopify sites)
  • A unique shopping experience that’s optimized for mobile (where most email/sms traffic is)
  • A streamlined buying experience that removes all the distraction and widgets that a typical Shopify site has

P.S. this video LP took 29 min to make. Let me know if you’d like me to make a abandon cart/browse LP for your brand.