Terms of Service

Refund Policy

At Viddy, Inc., we strive to ensure satisfaction with every purchase. If, for any reason, you are not entirely satisfied with our service, we are here to help. Customers can request a refund within 30 days of the transaction if the service has not been used. For subscription-based services, refunds will be pro-rated based on usage.

Delivery Policy

Our services are delivered electronically. Upon purchase, you will receive an email confirmation with details on how to access our services. Service activation is immediate, and you will be able to use our services within minutes of your purchase.

Return Policy

Given the digital nature of our services, 'returns' of the product are inapplicable. However, we commit to providing continuous service satisfaction and support. If there are any issues with accessing or using our services, please contact our team immediately here.

Cancellation Policy

Subscriptions may be cancelled at any time. To cancel your subscription, please email your account rep or contact us here. Cancellations will be effective at the end of the current billing cycle. You will retain access to the services until the end of your paid term.